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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Embed Canvas app in FS...
Service | Customer Service, Contact Center, Fie...
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Embed Canvas app in FS mobile

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Posted on by aaseniorcxmr 5
Hello, currently I have a client project who wants to embed a canvas application in their Field Service mobile app that interacts with their ERP. We have conducted a proof of concept by embedding the canvas application in a reservation form, and it works correctly. However, according to Microsoft's documentation, embedding a canvas app control is not available on mobile devices. Nevertheless, it still works correctly. Has anyone carried out a project with this scope?
 
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  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    In my testing, it was able to display the canvas app in the mobile app.
       
     Therefore, it could be that the documentation is not updated about this feature.
     
    Best Regards,
    Dengliang Li
     
  • aaseniorcxmr Profile Picture
    aaseniorcxmr 5 on at
    Hello, thank you for responding. Yes, I have conducted a proof of concept where I have added a Power Apps app embedded in the FS mobility application. However, we do not want to take risks that Microsoft may deactivate this option in the future. This is why I was asking if you had already had experiences with this approach. 
     
     

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