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Hello,
I'm trying to create a new bookable resource(adding someone to the company), and am having some trouble. When I go to active bookable resources in dynamics 365, I see the current people who can be booked. So I press the green + button to create a new one and am taken to a "New bookable resource" page where it asks me for the resource type(user) and then the user, but when I go to lookup the user to add; I can never see them. So I looked online and apparently they needed permissions in office 365 admin for something called Dynamics 365 guides? But there is no such thing, there's dyanmics 365 basics, dynamics 365 business central essentials, dyanmics 365 team members and dyanmics 365 essentials. Then I read something else that said I have to go through field service, but when I launch that, it also asks for a user and the person is not showing up in that either.
I'm rather new to all this and am not sure if I'm missing something or what. Could someone please help me out? I just want to be able to create a new user and have them be able to be booked on the calendar and so forth. Thanks.
To be added as a user resource they should really have a licence especially if using workorders etc. Unlicensed resources will normally be contacts, accounts etc...
Power Automate free or paid users will show up as a user and you'll be able to make them a resource however they won't be able to use field service as they are unlicensed. Even if they have a power automate paid licence the field service entities are restricted.
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André Arnaud de Cal...
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