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Customer entered and Released a Work Order, then determined it was no longer necessary. Attempted to delete, and they get System Message 21212 "Work Orders can only be deleted if in Plan processing stage". Once a WO is Released, the Processing Stage does not seem to allow changing back to Plan. What is the proper way to delete a WO once it is released?
Mark,
I believe this was also posted to the Partner Forum. Here is the reply from there:
Good Day -
Thank you for posting your question to the forum. In WOSetup, there are a few options to look at.
• Completion tab - Make sure the Relieve allocation (unissued material) when moving to Ops-Closed is selected
• Closing tab - Make sure the Allow to Close Short and Allow Close with Unissued Components options are selected.
Once these are set and saved, advance the order to Ops-Closed. Once set and saved you can close the order in the Work Order Closing screen.
I hope this helps.
Carolyn
MSDSL Support Engineer
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