Hello everybody,
I have just started to configure the payment slip (Create a type of payment, configure the statuses, configure the steps). When trying to validate the first step of the slip, the following error is displayedPS: Fresh version
Hi,
Did you try to start in a CRONUS DB with a Payment Slip setup and export the setup from CRONUS with the existing export feature or did you try to set this upo from the beginning?I recommend you use the CRONSU setup.If the error persists please export your setup, create a service request at Microsoft Support and ask them to check your setup.Thanks
Hi Dirk,
I tried to go through the payment slip because it allows you to configure payment processing steps in accordance with the regulations. Each step makes it possible to generate an accounting entry with the possibility of declaring VAT deferred without going through the lettering.
On Cronus France this functionality is not configured.
I will try to check the accounting scheme because the message indicates an inconsistency.
If that doesn't work, I will contact Microsof support
Thanks,
Omar
hello community,
I have found the solution for this issue.
In fact, in the payment step setup list, I put a single line (one sign: debit or credit). It was necessary to put two lines: one for the debit and the other for the credit).
Thus, the accounting entry will be balanced.
thank you so much
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