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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Error when trying to E...
Microsoft Dynamics NAV (Archived)

Error when trying to Enable OCR service setup.

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Posted on by Community Member

Hi,

I have completed all the setup requirements. After testing the connection (which is working fine), when i am trying to place a checkmark in the Enabled field, it will give an error "The record is not Open".

7701.Error.PNG

Thanks

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  • Suggested answer
    Marcellus Profile Picture
    Marcellus 2,735 on at

    Hi Rema,

    Did you tick the "Master Data Sync Enabled" field?

    Best thing would be to debug the problem, are you able to do that?

  • Community Member Profile Picture
    Community Member on at

    Hi Marcell,

    should I enable or disable it?

    Best regards

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