369
Dears
I have had a sudden issue in an environment that was functioning just perfectly. I am using credential type (Window) and all users are working right. Now when any user tries to access Dynamics NAV, they get the following error:
Please let me know where to check, and how to know the source root cause. .. in order to resolve this
Thanks in Advance,
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In case one updated the user's permission settings and facing this challenge on Dynamics 365 Business Central on prem, for a specific user, updating the user Personalization should fix the issue.
As suggested by other members as well, please check for the Roles assigned to the logging user.
Also, how can a company name be Empty?
Check whether any customization is there or company is been deleted by mistake.
-Yogesh Kulkarni
Please verify, if you find answer helpful.
Agreed with Saurav and Koha. It seems that user permission has been changed. Asked your system admin to check the user permission of yours. Can you open other companies without an issue?
If the user permissions are in place, then check with your NAV partner for any new modifications to the system.
Hi A. Saf,
It seems that the account has no User Permission Sets, or suitable User Permission Sets (Company assignment).
Just adding a value what other members said because there's now already been a lot possibilities that could happen :), First check for any customisation if it's been Implemented by your partner. Secondly please check roles and responsibilities and do confirm in the company name field, there's a specific company that's deliberately been put in.
Hi @A. Saf!
There might be several reasons for this error.
- The company might not exist, did you be able to see the company in company?
- You might dont have sufficient permissions. you can set your permissions by running the command below.
Set-ExecutionPolicy RemoteSigned import-module "C:\Program Files\Microsoft Dynamics NAV\80\Service\NavAdminTool.ps1" New-NAVServerUser -ServerInstance <Enter Your Nav Instance Name> -WindowsAccount <Enter Your Username> New-NAVServerUserPermissionSet -PermissionSetId SUPER -ServerInstance <Enter Your Nav Instance Name> -WindowsAccount <Enter Your Username>
Please make sure you run this command in Windows PowerShell ISE as administrator.
Feel free to ask is still have problem.
Hi,
I think someone have update user permission and assiged a company name in the User Permission.
Check from SQL company name in Access Control table.
Hi asf,
You should get into the company try the following options
Check the NAV instance is pointing to the correct database.
restart the NAV instance. Try to run NAV as administrator
If this does not work clear all the user setting and Add them from Super user.
Check the User permission on SQL.
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