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Hello Everyone,
After the last hotfix update 9.1.4 , this error always occures in Event Viewer logs.
Does anyone knows this entity or table? Or the solution?
Thank You
Yes, I'm pretty sure they are keeping a close eye on the community forum..
9.1.5 removed the errors from the event viewer but query was still being sent to database. 9.1.6 removed the query from being sent to database (which improved the performance)
9.1.6 is still not back to 9.0 response times but much better
Haven't got the time to install it yet but the last Service Update 1.5 for 9.1 on-prem seems to address both the Index job along with the "visual" errors surrounding ScaleGroup and OrginzationLifecycle "error".
Might be an indication that issue's we post in this community forum actually reaches into the Dynamics team responsible for the on-premise package.
Thanks for the reply PhilipK .. yes we have a meeting with MS support this week. We will wait to make any unsupported changes. And yes we run a Index maintenance job separately already so this is more than likely not an issue for us either. Our CPU/Memory load on our CRM and DB servers seem to be the same as 9.0. It's our ASP.NET SOAP Web service layer that calls Dynamics CRM through the organization service proxy where the performance issue is seems to be, responses can be twice as slow..
stoker Remember it's not officially supported, to edit Dynamics DB's directly without them explictly saying so(via case, technote e.g.), so you do this at your own risk.
In SQL Management Studio, go to the Org_MSCRM db and edit the Stored Procedur p.ReindexAll and remove the following section at the beginning:
if (@StatsMaintenanceinBG=1) begin Print 'starting statistics maintenance'; retry: declare @avg_cpu_percent int declare @avg_data_io_percent int declare @avg_log_write_percent int declare @starttime datetime select @starttime = getdate() select top 1 @avg_cpu_percent=avg_cpu_percent,@avg_data_io_percent=avg_data_io_percent,@avg_log_write_percent=avg_log_write_percent from sys.dm_db_resource_stats order by end_time desc while (@avg_cpu_percent 500 (rows/100.00)*25 or modification_counter >sqrt (700 * rows ) ) and type='U' order by sp.rows asc if (@@rowcount>0) begin SET @Statement = 'UPDATE STATISTICS ' '[' @Schema '].' '[' @tableName ']' '[' @StatName ']' ' WITH FULLSCAN' PRINT @Statement begin TRY exec sp_executesql @Statement End try begin catch declare @error int -- Save the @@error values in local variable before it is cleared. SET @error = @@error --PRINT 'There is exception moving further '; -- add error details PRINT @error if (@error=601) begin SET @Statement = 'UPDATE STATISTICS ' '[' @Schema '].' '[' @tableName ']' '[' @StatName ']' exec sp_executesql @Statement end End catch; print '--done' end else begin Print 'No stats need update waiting for 2 minutes' WAITFOR DELAY '00:02'; end select top 1 @avg_cpu_percent=avg_cpu_percent,@avg_data_io_percent=avg_data_io_percent,@avg_log_write_percent=avg_log_write_percent from sys.dm_db_resource_stats order by end_time desc end print @avg_cpu_percent print @avg_data_io_percent print @avg_log_write_percent Print 'Resource usage is high so waiting for 2 minutes before retrying' WAITFOR DELAY '00:02'; if (datediff(hh,@starttime,getdate())
You will see an error on 24h basis where the async service fails to run this job calling p.ReindeAll stating that the Table: "sys.dm_db_resource_stats" doesn't exist..
I compared this to previous versions of Dynamics and p.ReindexAll did not have this.
But with the above said, It's quite common to run Index/statistics maintenance separately from Dynamics "built-in" job with AsyncService.
Best regards. /Philip
We suspect that the clogging up of the event log is affecting performance a lot, our organisationservice is much slower to respond, we are also getting a sandbox workerprocess error: https://community.dynamics.com/365/f/dynamics-365-general-forum/361790/dynamics-365-9-1-on-premise-update---release-data
You mentioned you fixed the ReIndex(p.reindexall) issue. How?
I am having the same issue. Also, I can't login with the plugin registration tool, App For Outlook, XRMtoolkit or InsideView. It throws a HTTP 500 error (Server Error) in Fiddler. I have had a case open with Microsoft for about two weeks so hopefully I get a solution soon.
The two variants of these errors: "ScaleGroup" along with "OrganizationLifecycle" came with the upgrade to 9.1.
My conclusion to those is that they are leftover code from "Online" during their building/packaging for On-prem.
I cannot see that they are causing ny issues thou more than clogging the Eventlog..
Another example of functions that hasn't been fully "rewritten" for On-prem is the MS built in ReIndex(p.reindexall) that isn't working with the 9.1 release which also reference a table that doesn't exist in the 9.1 on-prem release... This one was fixable thou but the other two I believe are within the code.
But tl:dr your not the only one having seeing these errors.
Best regards. /Philip
Hi,
Have you tried to update again, if it still does not work, you can roll back to the previous version:
If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.
Best Regards,
Frank Gong
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