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Microsoft Dynamics GP (Archived)

Emailing From GP

Posted on by Microsoft Employee

Emailing from either SOP or Purchasing has come to a stop. There are no error messages being displayed and there are no errors recorded in the Event Viewer on the server when we try to process sending an email from within GP. We are running this in a TS environment on Server 2008 R2. Any help or advise on where to look to troubleshoot this problem would be helpful!

I have followed the setup instructions and verified that all fields on the customer and vendor side have been filled in. When I hit the E-Mail button at the top next to the Print button, I get a "Generating E-mail" message that quickly disappears and the email is never received.

This was working in the SOP module and the outgoing email showed up in my Exchange account's Outbox. Now, nothing is shown.

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  • RE: Emailing From GP

    Thanks Jason. Then the issue is with the setup of SOP/POP. Unfortunately that isn't a side I am too familiar with.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Emailing From GP

    Emailing of Reports works.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Emailing From GP

    We are still in deployment with the software, I don't know that anyone has tried to email a report. I will try and update you.

  • RE: Emailing From GP

    And the other information?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Emailing From GP

    We are using GP 2013 and the Office version is 2010 32-bit.

  • RE: Emailing From GP

    What version of GP? What version of Office? If you email a report from within GP does the same issue happen?

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