Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Can't seem to add sessions in event tracks

(0) ShareShare
ReportReport
Posted on by 25

Hi all

I want to test out the feature of event tracks by adding sessions to a specific track. When I want to add an existing session to the event track it just doesn't load in. Event after I set it to published. Nothing seems to work. Am I doing something wrong? How are the events tracks triggered?

Screenshot-2021_2D00_03_2D00_15-at-11.15.16.pngScreenshot-2021_2D00_03_2D00_15-at-11.15.49.png

Screenshot-2021_2D00_03_2D00_15-at-11.18.33.png

Even If I click activate nothing seems to happen. Is this normal?

  • RE: Can't seem to add sessions in event tracks

    I have the same issue, did you get a reply to this?

  • Suggested answer
    ShravanSuri Profile Picture
    ShravanSuri 1,255 on at
    RE: Can't seem to add sessions in event tracks

    Hey Robin,

    This seems like a bug on your environment. I am able to see a session added to a session track (it does take a couple of seconds to show up though).

    pastedimage1615834691088v1.png

    pastedimage1615834695757v2.png

    Could you please open a support ticket? The team will investigate what's happening in your instance. 

    Thanks,

    Shravan

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,965 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,817 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans