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Microsoft Dynamics GP (Archived)

AR Invoice showing open on HATB - no payment record - invoice in history

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Posted on by Microsoft Employee

I have a client who is trying to remove a balance from their historical aged trial balance in Sales.  The invoice is in history, but has no payment applied.  When checking the SQL tables, the RM30101 tables shows a payoff date for the invoice.  However, there is no applied record in the RM30201 table.  This is causing the invoice to show up on the trial balance as an open invoice.

How can we get rid of this invoice from the trial balance report?

Thanks!

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  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: AR Invoice showing open on HATB - no payment record - invoice in history

    Hi,

    First a fact question, is this a good invoice?  What is the current transaction amount (CURTRXAM)? Do you want to just get it off of the HATB? Have you looked in the RM20201 table for the apply record? We can fix this, we just need to know which way you need to go. Has the invoice been paid, but the records are just not reflecting it? Was the invoice written off or voided? Write offs and Voids do not generate Apply to records. If the HATB is before the void or write off, it would still show up on the report.

    Leslie

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