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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Scheduling quick campa...
Microsoft Dynamics CRM (Archived)

Scheduling quick campaign by date and time results in the email being sent instantly.

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Posted on by Community Member

Hi All,

I have been playing around with scheduling quick campaigns and having created a template and associated an attachment.  I have then attempted to configure the time I would like emails to be sent.

I am able to configure a date and a time that I would like the email to be sent (30 minutes in advance) but I am finding that emails are being sent within 2 minutes.

Is there any obvious reason for this that I may be missing?

My first thoughts are that perhaps there is a timer or schedule service that may not be running.  I am currently looking into this but I wondered if anyone had further suggestions or experience in this area.


CRM 2013, on premise.

Thank you all

Kind regards

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  • Suggested answer
    Deepesh161 Profile Picture
    Deepesh161 6,317 on at

    Any reasons why you do not use Campaign instead of Quick campaign in case you want to schedule them?

  • Community Member Profile Picture
    Community Member on at

    Well actually, that is a separate but interesting point.

    I have been unable to attach any Sales literature to Campaign emails for some reason.  The option to 'attach' to an email that appears in quick campaign, does not appear in 'Campaign'.  Having spent some considerable time playing around as to the reasons this option was not present and trying to fix it.  I found that quick campaign had the option and my efforts have since been on that.

    What are your thoughts?  Perhaps I should revisit the campaign instead of quick campaign.

    Thank you for your reply and help

  • Suggested answer
    Deepesh161 Profile Picture
    Deepesh161 6,317 on at

    I have not done automation using Quick campaign but was able to do automations for clients to run campaign on planned date and time.

  • Community Member Profile Picture
    Community Member on at

    Ok, well repeated the test using a template within Campaign and same result.

  • Suggested answer
    SHERAZAK99 Profile Picture
    SHERAZAK99 10 on at

    Hi,

    Did you get any luck in schedule sending of email using quick campaign?

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