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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Update Dynamics CRM On...
Microsoft Dynamics CRM (Archived)

Update Dynamics CRM Online from 8.1 to 8.2 (Dynamics 365)

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Posted on by Community Member Microsoft Employee

Scenario: 

  • Version: Dynamics CRM 2016 Online / 8.1;
  • Licence: Dynamics 365 Plan 1;

Hi!

How to update a Dynamics CRM Online instance (8.1) to Dynamics 365 (8.2)?

Is there some documentation or guide to plan this update? (impacts, requirements, ...)

Thx! :)

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Update Dynamics CRM Online from 8.1 to 8.2 (Dynamics 365)

    Do you know why have messy code situation ?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Update Dynamics CRM Online from 8.1 to 8.2 (Dynamics 365)

    Hi,

    Tenfold just recently added MS office to their integrations list. Tenfold offers features such as click to dial, automatic call logging, easy note taking and task creation, screen pops on inbound and outbound calls, new lead/contact creation when no matching records, support for cases/opportunities and advanced analytics on the backend. They support MS Dynamics integration also.

    www.tenfold.com/.../microsoft-office-365

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Update Dynamics CRM Online from 8.1 to 8.2 (Dynamics 365)

    The complete answer:

    technet.microsoft.com/.../dn308237.aspx

    Thx all!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Update Dynamics CRM Online from 8.1 to 8.2 (Dynamics 365)

    Hi folks.

    I found an partial answer.

    In Dynamics 365 Central Admin, access the tab "Atualizations".

    Select the instance, and Schedule update.

    All the new features are in this page:

    www.microsoft.com/.../what-s-new.aspx

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