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Microsoft Dynamics CRM (Archived)

Error 6511

Posted on by Microsoft Employee

I 'm seeing a recurring event in the event logs:

#6511 - An error occurred while checking the email message with subject "Voice Message" in mailbox user1@dcsorg.com for delivery to https://mycompany:444/XXX. System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: The sender does not have an email address on the party record (Fault Detail is equal to Microsoft.Xrm.Sdk.OrganizationServiceFault).

I've checked the user (his email box is active and he most certainly has one on the exchange server). I've used advanced find to see if I can find any emails with "Voice Message" in the subject (I can't). His email address is in the primary email field in his account settings.

I'm not sure where else to look to resolve this.

*This post is locked for comments

  • RE: Error 6511

    It looks like a message inbound with no From email address, maybe spam that has been tracked.

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