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Microsoft Dynamics CRM (Archived)

Unable to track meeting invites from outlook inbox

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Posted on by 26

I have CRM 2016 and Outlook 2016.  When I am in outlook and get a meeting invite, I usually just click on the meeting invite and go to the Track icon and hit track and it tracks the meeting.  However, for some reason, now it doesn't work and I just get a pop up that says, "Microsoft Dynamcis CRM for Outlook" and there is nothing else in the pop up window.

If I click Accept for the meeting invite, then go into my calendar and find the meeting, I can set tracking that way, but I used to do it from my inbox before.  How can I get this to work again?

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I have the same question (0)
  • Suggested answer
    Kokulan Profile Picture
    18,054 on at

    Has there been any update to outlook or Dynamics CRM 2016 client for outlook?

  • USA80 Profile Picture
    26 on at

    No, there hasn't.  The user uninstalled/reinstalled the addin, that is it.

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