web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / What limitations do we...
Customer experience | Sales, Customer Insights,...
Suggested Answer

What limitations do we have for customization of forms

(0) ShareShare
ReportReport
Posted on by Community member 3
  • What limitations do we have for customization of forms, ie. color, font, logos, images, or any other branding options? 

    I believe I recall seeing a MSFT doc that mentioned some discrepancies in styling/formatting of forms in Real-time vs. Outbound but can't seem to find it. Is anyone aware of any styling/formatting discrepancies? We need to ensure our forms being created in Real-time will fully align with our current corporate branding, like our current Outbound forms do. 
I have the same question (0)
  • Suggested answer
    Petr Jantac Profile Picture
    Petr Jantac Moderator on at
    Hi Christopher,
     
    There are no limitations of customizing the design of real-time journey forms. The Themes feature broadening the UI controls to adjust the form styling was introduced in September. If you need more advanced styling customizations, you can modify the CSS of the form HTML.
     
    Petr
  • Community member Profile Picture
    Community member 3 on at
    Thank you, Petr. The new Themes feature does seem promising. We have requested access to the Preview version of this tool, which I believe will prove quite useful. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 70 Super User 2025 Season 2

#2
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 33 Most Valuable Professional

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 32 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans