Dynamics Community Forum Thread Details

Error Message when trying to remove Marketing Lists from a Campaign

Hey Guys,

I have an issue with marketing lists on a campaign.

I am on the campaign form and have a subgrid of assosociated marketing lists. When I try to remove one or more marketing lists I get an error warning that the action couldn't be finished for the data records.

Then I click on the icon to switch to the associated view. I try to remove one or more marketing lists again and get an error message with the folllowing log file:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #FFE8DD12Detail: 
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
  <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #FFE8DD12</Message>
  <Timestamp>2017-03-06T13:55:57.3706511Z</Timestamp>
  <InnerFault>
    <ErrorCode>-2147220970</ErrorCode>
    <ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
    <Message>System.NullReferenceException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #8E3E2F36</Message>
    <Timestamp>2017-03-06T13:55:57.3706511Z</Timestamp>
    <InnerFault i:nil="true" />
    <TraceText i:nil="true" />
  </InnerFault>
  <TraceText i:nil="true" />
</OrganizationServiceFault>

Do you have any suggestions what the problem could be?

Have you heard of users which had similar issues?

And of course when you know it: Do you have any solution ideas?

Thanks for helping!

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