web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Use inbuilt camera to ...
Supply chain | Supply Chain Management, Commerce
Answered

Use inbuilt camera to scan barcodes

(0) ShareShare
ReportReport
Posted on by S Gopi Krishna 569
Hello, We are using the Store Commerce app on Surface Pro 9 devices. Can we use the built-in camera to scan product barcodes in the OOB app or does it need customization?
I have the same question (1)
  • S Gopi Krishna Profile Picture
    S Gopi Krishna 569 on at
    Use inbuilt camera to scan barcodes
    Hi Shafeeque,
     
    Thanks for the input and you are right, atm customization is the only option to support that. I know that you've mentioned it is not that user friendly it's just that the
    customer want's to know if there is an OOB feature to scan products using camera instead of manually searching them in the SCA.
     
    Thanks,
    S Gopi Krishna
     
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,523 Moderator on at
    Use inbuilt camera to scan barcodes
    Your question was related to Surface Pro which runs Windows OS. Please note the new update is only for SCA on iOS and Android.
     
  • Verified answer
    S Gopi Krishna Profile Picture
    S Gopi Krishna 569 on at
    Use inbuilt camera to scan barcodes
    Thank you for your responses. However, it appears that this feature is not currently supported in the out-of-the-box product. Microsoft has included this feature in their upcoming release plan. [Scan bar codes and QR codes in Store Commerce | Microsoft Learn].
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,523 Moderator on at
    Use inbuilt camera to scan barcodes
    Barcode scanning using the camera is not supported at the moment. If you are keen on using a tablet for POS, I recommend using tablet POS devices from Honeywell, and Zebra that come with a barcode scanner inbuilt.
    Note: Barcode scanning from the camera is not very user-friendly. Ref: https://community.dynamics.com/forums/thread/details/?threadid=b81707ca-f29a-4f8d-8479-4c9d462c25b6

    "If my response was helpful, please consider marking it as verified. You'll earn 2 points 🌟, and I'll get 5 points 🙏. Thank you! 😊"
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Use inbuilt camera to scan barcodes
    Hi,
     
    Please check the document to ensure that your Surface Pro 9 devices meet the camera barcode scanner system requirements mentioned:
     
    Best Regards,
    Judy

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Dynamics 365 Community Calls Return
Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Andrés Arias – Community Spotlight

We are honored to recognize Andrés Arias as our Community Spotlight honoree for…

Congratulations to the August Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
CA Neeraj Kumar Profile Picture

CA Neeraj Kumar 260

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 203 Super User 2025 Season 2

#3
Yng Lih Profile Picture

Yng Lih 142

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans