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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Use inbuilt camera to ...
Supply chain | Supply Chain Management, Commerce
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Use inbuilt camera to scan barcodes

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Posted on by S Gopi Krishna 355
Hello, We are using the Store Commerce app on Surface Pro 9 devices. Can we use the built-in camera to scan product barcodes in the OOB app or does it need customization?
  • S Gopi Krishna Profile Picture
    S Gopi Krishna 355 on at
    Use inbuilt camera to scan barcodes
    Hi Shafeeque,
     
    Thanks for the input and you are right, atm customization is the only option to support that. I know that you've mentioned it is not that user friendly it's just that the
    customer want's to know if there is an OOB feature to scan products using camera instead of manually searching them in the SCA.
     
    Thanks,
    S Gopi Krishna
     
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,512 Super User 2024 Season 2 on at
    Use inbuilt camera to scan barcodes
    Your question was related to Surface Pro which runs Windows OS. Please note the new update is only for SCA on iOS and Android.
     
  • Verified answer
    S Gopi Krishna Profile Picture
    S Gopi Krishna 355 on at
    Use inbuilt camera to scan barcodes
    Thank you for your responses. However, it appears that this feature is not currently supported in the out-of-the-box product. Microsoft has included this feature in their upcoming release plan. [Scan bar codes and QR codes in Store Commerce | Microsoft Learn].
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,512 Super User 2024 Season 2 on at
    Use inbuilt camera to scan barcodes
    Barcode scanning using the camera is not supported at the moment. If you are keen on using a tablet for POS, I recommend using tablet POS devices from Honeywell, and Zebra that come with a barcode scanner inbuilt.
    Note: Barcode scanning from the camera is not very user-friendly. Ref: https://community.dynamics.com/forums/thread/details/?threadid=b81707ca-f29a-4f8d-8479-4c9d462c25b6

    "If my response was helpful, please consider marking it as verified. You'll earn 2 points 🌟, and I'll get 5 points 🙏. Thank you! 😊"
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Use inbuilt camera to scan barcodes
    Hi,
     
    Please check the document to ensure that your Surface Pro 9 devices meet the camera barcode scanner system requirements mentioned:
     
    Best Regards,
    Judy

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