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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Showing Emails on D365...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Showing Emails on D365 Portal Case timeline view

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Posted on by GRedhead 270

I am trying to display Emails on the Portal, more specifically in the Case timeline view.

I have followed the following but the emails are still not showing on the portal.

https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/view-all-activities-in-portal-timeline

I have also added a permission for the email entity of scope global with full permissions and assigned it to the authenticated users web role, to no avail also.

I have the same question (0)
  • Suggested answer
    Wahaj Rashid Profile Picture
    Wahaj Rashid 11,323 on at

    Hi,

    Did you enable added the Email Activity in Portal Timeline View of Activity Entity?

    Also try clearing the server-side cache:

    https://docs.microsoft.com/en-us/powerapps/maker/portals/admin/clear-server-side-cache

    Best,

    Wahaj

  • GRedhead Profile Picture
    GRedhead 270 on at

    Hi Wahaj,

    Thanks for the quick response I have indeed. I also cleared the cache and restarted the portal to no avail..

    pastedimage1596723081167v1.png

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