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Small and medium business | Business Central, N...
Answered

Sales Order Archives - Versions & Users

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Posted on by 42
I recently turned on the auto archive feature. Working in the Sales Order Archives specifically - when determining which user created a Sales Order, we refer to Version No. /1/. I created a report in Power BI using this field to find out which users most often service certain customers.
 
Some of the feedback I've gotten is that the Version No. /1/ users are showing incorrect data. According to Business Central, the data is correct.. With auto archiving, is it possible for the /Archived By/ field to change in a single Version No.? Everything I have read states that with auto archiving, there is no way for another user to override the /Archived By/ field with their own user for any Version No.. A new version would be created and labeled as a different version..
 
Or can Version No.'s switch? For instance, if a user were to backdate something on a secondary version of a Sales Order, would it then default that archived version to number 1?
 
I want to make sure I am not missing anything obvious. 
 
If you need further clarification don't hesitate to ask!
 
Any and all feedback is appreciated.
 
Thanks!
I have the same question (0)
  • Suggested answer
    IB-29041624-0 Profile Picture
    1,187 Moderator on at
    The only situation I can think of where you can possible get some kind changes in the version history if any user for some reasons copies a sales order back from the archive into a sales order.
    Could that be what is happening in your case?
    That said I have not yet tested to see what happens with the versioning if I try to do that.
  • Verified answer
    YUN ZHU Profile Picture
    101,126 Super User 2026 Season 1 on at
    Hi, this is a bit strange, first of all the version number on the order cannot be modified. Same goes for Archived By on Sales Order Archive (unless customized)
     
    As for the Copy Document feature mentioned by Inge, the order number new created should be different.
    In addition, if the Restore function is used, a different Sales Order Archive will be generated, that is, the version will not be 1.
     
    Is it possible that the incorrect user manually clicked the Archive Document button on the order?
     
     
    Hope this helps.
    Thanks.
    ZHU

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