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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Generating reminder em...
Small and medium business | Business Central, N...
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Generating reminder email automatically in Business Central

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Posted on by Janarthanan Varadha... 33
Dear Members,
I would like to know whether any standard functionalty exist in Business Central for the generation of reminders to customer automatically in business central. I wish to send reminders to the customers on the third, fifth and seventh day after the due date had crossed.
 
Currently, I am able to generate the reminders manually. But, only after clicking the issue button, the reminder email gets generated. I wish that the email generation must happen automatically on the above mentioned days. 
 
Could you members suggest me an appropriate solution to meet out my requirement..??
 
Thanks & Regards,
Janarthanan V
 
Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
I have the same question (0)
  • KasparsSemjonovs Profile Picture
    KasparsSemjonovs 4,748 Super User 2025 Season 2 on at
    Generating reminder email automatically in Business Central
    Hi,
    You can set up Job Queue for report 188 - to create reminders automatically, and report 190 - to issue them. On Job queue set the report request page setup as needed (filters for creating if needed, and in issue set that e-mail should be sent).

    But make sure there are no manual changes in reminders usually done by users.
     
  • Janarthanan Varadharajan Profile Picture
    Janarthanan Varadha... 33 on at
    Generating reminder email automatically in Business Central
    Dear Kaspars Semjonovs,
     
    Thanks a bunch for your response. As per the idea that you gave me, I had included the report 188 and report 190 to my job queue entries. Also, I had set the execution time in such a way that the report 188 runs prior to report 190. But I am receiving the following error message:
     
    "Report 188 is a processing-only report. Output cannot be rendered and saved to a file." 
     
    Could your please suggest me what is the cause which leads to this error message..??
     
     
    Thanks and regards,
    Janarthanan V

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