Generating reminder email automatically in Business Central

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Posted on by Janarthanan Varadha...

Dear Members,

I would like to know whether any standard functionalty exist in Business Central for the generation of reminders to customer automatically in business central. I wish to send reminders to the customers on the third, fifth and seventh day after the due date had crossed.

Currently, I am able to generate the reminders manually. But, only after clicking the issue button, the reminder email gets generated. I wish that the email generation must happen automatically on the above mentioned days.

Could you members suggest me an appropriate solution to meet out my requirement..??

Thanks & Regards,

Janarthanan V

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Dynamics 365 Business Central

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Janarthanan Varadha... 15 on at

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Generating reminder email automatically in Business Central

Dear Kaspars Semjonovs,

Thanks a bunch for your response. As per the idea that you gave me, I had included the report 188 and report 190 to my job queue entries. Also, I had set the execution time in such a way that the report 188 runs prior to report 190. But I am receiving the following error message:

"Report 188 is a processing-only report. Output cannot be rendered and saved to a file."

Could your please suggest me what is the cause which leads to this error message..??

Thanks and regards,

Janarthanan V
KasparsSemjonovs 3,962 Super User 2024 Season 2 on at

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Generating reminder email automatically in Business Central

Hi,
You can set up Job Queue for report 188 - to create reminders automatically, and report 190 - to issue them. On Job queue set the report request page setup as needed (filters for creating if needed, and in issue set that e-mail should be sent).

But make sure there are no manual changes in reminders usually done by users.