When i try to post a reverse of payment it shows the error 'The reversal found bank account ledger entry without a matching general leder entry'

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When i try to post a reverse of payment it shows the error 'The reversal found bank account ledger entry without a matching general leder entry'. The payment is made from general journal in one line and it look like a regular transaction. I will the appriaciate the help

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azelaya59 2,807 on at

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RE: When i try to post a reverse of payment it shows the error 'The reversal found bank account ledger entry without a matching general leder entry'

Try to "Unapply" the payment before reversing

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RE: When i try to post a reverse of payment it shows the error 'The reversal found bank account ledger entry without a matching general leder entry'

I have tried but there is nothing applied in the document

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azelaya59 2,807 on at

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RE: When i try to post a reverse of payment it shows the error 'The reversal found bank account ledger entry without a matching general leder entry'

Unfortunately, you will have to go to Table 17 (GL Entry) and add the missing line. If you have a Developer's license it can be done via the Development Client. If not, contact your VAR to have this done. Then you can reverse the transaction.

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RE: When i try to post a reverse of payment it shows the error 'The reversal found bank account ledger entry without a matching general leder entry'

The missing entry no. exist but it is linked with another existing transaction

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azelaya59 2,807 on at

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RE: When i try to post a reverse of payment it shows the error 'The reversal found bank account ledger entry without a matching general leder entry'

Try to unapply the second transaction, then reverse the payment. If that doesn't work, contact your VAR/partner to have it done in the Development Client or SQL. Bear in mind, any changes done in SQL require the NAV instance to be restarted in the Administration Client.

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