how to troubleshooting "in process" status items on recurring job import

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Posted on by vibon82

Hi everyone,

we are experiencing a problem in D365 recurring job import process. We create an XML element file to import on a custom entity, sent it by RESP API to Data Management (the file is correctly equeued), When it is processed it remain stuck in "in process" status. No other information are available to understand the problem. How can we troubleshoot this problem?

Thanks and regards

Vito Bonaccorso

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erhan.keskin 2,253 on at

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RE: how to troubleshooting "in process" status items on recurring job import

Is it online or on-premise?

if it is on-premise, this can be a solution? www.powerobjects.com/.../
vibon82 15 on at

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RE: how to troubleshooting "in process" status items on recurring job import

Hi Erhan,

I don't see any error details on the import istance or in messages queue.

Thanks

Vito
erhan.keskin 2,253 on at

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RE: how to troubleshooting "in process" status items on recurring job import

Hi,

Do you see any error in the detail when you open the wf instance?

How to troubleshoot workflow issues: www.marksgroup.net/.../

Regards,