Unable to release items

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Posted on by Community Member

Hello,

I've uploaded a list of items via DIXF.

I'm able to see my items created in the product list (CHS/Product information management/Common/Products/Products)

When go to create a sales order, I'm unable to see the items I just created. I thought it was because I didn't release the product for a specific legal entity.

So I went back to my product list and tried to release them.

When I click on release product, I get an error message mentioning: "One or more products cannot be released. Validate open product releases in the Open product releases form to identify the reason, and try again"

Then when I go to Open product - I get an error message mentioning: "Field "item number" must be filled in"...

This is where I'm not able to move on. What is the issue? Where should I be looking?

Thanks,

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Vilmos Kintera 46,149 on at

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RE: Unable to release items

The item has not been correctly imported, or some information is missing. You would have to have a developer look at the issue to find out what value or record is missing through debugging.

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Weaveriski 23,616 Moderator on at

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RE: Unable to release items

In the created products list what is the item number?

What tables were populated as part of your entity import?

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fatihgork 3,817 on at

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RE: Unable to release items

Hi Mireille,

There must be some missing values in your master data.

I have shared a sample file I used in the link below, You can compare your values with it:

Import Product Masters

When you find out the missing values, you can delete your non-released items and import with correct file.

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Tungman 110 on at

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RE: Unable to release items

Your data maybe missing item number in InventTable

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Community Member on at

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RE: Unable to release items

Hi, this is the file I have imported in DIXF

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Community Member on at

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RE: Unable to release items

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Mahmoud Hakim 17,887 on at

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RE: Unable to release items

i suggest to create item manual from products and try to release it .

if you face the same issue then you need to debug this issue

else your upload is not correct as experts said

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Community Member on at

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RE: Unable to release items

It works fine when I create a product front end. But when I create a product front end, I do not get to pick the "number" it is generated automatically.

It looks like the item number should be derived from the DISPLAYPRODUCTNUMBER uploaded via DIXF.

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