Supply chain | Supply Chain Management, Commerce

Prevent B2C user on B2B site - D365 eCommerce

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Posted on by Jritz

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Hi All,

When setting up a B2B e-Commerce site, the steps are detailed here:

https://learn.microsoft.com/en-us/dynamics365/commerce/b2b/set-up-b2b-site

Once a business partner prospect is approved, they are to sign-up for an account on the website noted in Step 11. here:

https://www.linkedin.com/pulse/customer-registration-process-dynamics-commerce-d365-b2b-shahani

What is to prevent a user from navigating to the Sign-in/Sign-up page? Could a non-approved prospect not just navigate to the sign-in page and take the sign-up option?

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Jritz 287 on at

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RE: Prevent B2C user on B2B site - D365 eCommerce

"Additionally, if a B2C user does sign up, as he isn't linked to an approved prospect he will be treated as a retail customer. (No B2B specific features are available when he logs in)."

The final part of your response is actually what we would desire to happen. If a prospect is approved, they are able to have the B2B specific features and catalog prices, but if a prospect is not approved, we would like them to still be able to purchase from the site. However, it seems trying to have a regular B2C user on a B2B site causes site bugs. We actually have a support ticket in now because of this, and the same can be replicated on the test adventure work site.
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JeevanG 390 on at

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RE: Prevent B2C user on B2B site - D365 eCommerce

HI,

You can remove the sign-up option from AAD login page and only allow "approved" prospects to sign in by using custom sign in policies. The downside of this approach is that you have to manually manage new user creation.

User flows and custom policies in Azure Active Directory B2C - Azure AD B2C | Microsoft Learn

Also, make sure that the authentication profiles used by the B2B and B2C sites are different to stop users from jumping from one site to another.

Additionally, if a B2C user does sign up, as he isn't linked to an approved prospect he will be treated as a retail customer. (No B2B specific features are available when he logs in).