web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Write Off Accounts Rec...
Small and medium business | Business Central, N...
Answered

Write Off Accounts Receivable with a portion of the expense going to a Sales Rep

(0) ShareShare
ReportReport
Posted on by chilljill 12

So there is an unpaid invoice that we would have to write off. 

The thing is the write off isn't straightforward. Only a portion of the invoice is going to be absorbed by the company in the form of Bad Debts Expense and a portion of it will be going to the Sales Rep. 

How do I go about that? 

Any input will be very appreciated. Thank you!

Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hello,

    When you say a portion is being absorbed by the Sales Rep are you talking about commission impact? The accounting posting does not care if you want to impact the write-off against the commission or not. Let me explain:

    The Credit Memo will go against a GL Account Bad Debt Expense for the total amount. The Salesperson code on the Credit Memo would show the Salesperson and the amount will effect their commission. If you only want a portion to effect them, I would post 2 Credit Memos, 1 with the Salesperson Code and 1 without. The GL Account is the same Bad Debt Expense, unless you are stating you want the portion effecting the Sales Rep. to book to a G Account called Salesperson Commission. Again, not sure which way you want to effect the Sales Rep.

    Hope this helps.

    Thanks,

    Steve

  • chilljill Profile Picture
    chilljill 12 on at

    The former looks like it might work. But is the latter possible? The former will have the Bad Debt Expense still reflect the full loss of the transaction, right?

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    The former will reflect the full loss in Bad Debt and you will be good. The latter still reflects a write-off and a portion in Bad Debt and portion in the GL Account for Salesperson, so 50/50 split between 2 accounts.

    Thanks,

    Steve

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,986 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,071 Super User 2026 Season 1

#3
Dhiren Nagar Profile Picture

Dhiren Nagar 975 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans