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user log in error

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Posted on 7 Jan 2025 14:13:06 by Aspen

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Hi Experts,

I got an error when trying to log in a customer's prod from partner center. What does it mean by this error?

user xyz was successfully authenticated, however, the account isn't active in Business Central.

Thanks for any thoughts

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Dynamics 365 Business Central

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Aspen 240 on 07 Jan 2025 at 17:54:06

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user log in error

This was resolved. My user was disabled unintentionally by other admin.
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Khushbu Rajvi. 12,836 Super User 2025 Season 1 on 07 Jan 2025 at 14:53:30

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user log in error

This error means that the user successfully authenticated through Azure AD or another identity provider, but their account is not set up as an active user in the Business Central environment.

https://yzhums.com/31710/
https://fundamentals.tangicloud.com/support/solutions/articles/151000197419-add-a-new-user-in-microsoft-dynamics-365-business-central

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