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Customer experience | Sales, Customer Insights,...
Answered

When will we be able to use Kanban view on custom business process flows?

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Posted on by 25

Does anyone know if Micorsoft has plans to expand the kanban view to custom business process flows? Currently it is only available for the OOTB Opportunity Sales Pipeline.

If they're not planning to release it any time soon, does anyone know if these is a quality alternative?

Thank you all so so much.

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  • Verified answer
    Ken Hubbard Profile Picture
    on at

    Hello,

    I do not see any plans to include this feature in custom business process flows (BPF).  This seems like it would make a great product suggestion. You can make a product suggestion or view existing suggestions here:

    experience.dynamics.com/ideas

    Doing a little searching here myself, I can see there are similar suggestions.

    experience.dynamics.com/.../

    Our product managers review these suggestions regularly when considering new features and product enhancement.

    Thanks,

    Ken Hubbard

    Microsoft Dynamics Support

  • Inogic Profile Picture
    703 on at

    Hi Matt,

    Yes, Kanban view is limited to Opportunity and Activity entities and works exclusively with the Opportunity Sales Process; customization for other flows or entities is not possible.

    If you're seeking a robust alternative to Microsoft’s current Kanban view, Inogic’s Kanban Board offers a powerful solution that supports custom Business Process Flows (BPFs) and extends the Kanban functionality beyond just the Opportunity entity.

    Here’s how Inogic’s Kanban Board can serve as a quality alternative:
    1. Custom BPF Support
    Inogic Kanban Board allows you to apply Kanban views to any custom Business Process Flow (BPF). This means you can configure your own custom stages and workflows across different entities, not just for Opportunity.
    2. Multi-Entity Support
    Inogic’s Kanban Board supports multi-entity Business Process Flow. This feature allows you to apply the same BPF across multiple entities, enabling you to track and visualize the progress of records for multiple entities within the same Kanban board.
    3. Highly Configurable
    Users can use Global or Personal Pins to highlight and focus on specific Business Process Flows defined for particular entities, ensuring they can easily view records in the context of relevant stages.
    4. Drag-and-Drop Functionality
    Kanban Board offers drag-and-drop functionality, allowing users to quickly move records between different stages of a Business Process Flow.
    You can install the app from Inogic website or Microsoft AppSource  for a 15-day trial to evaluate its features.
    For more information, please contact at crm@inogic.com.

    Thanks!
    Sam
    Website: www.inogic.com

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