Payables Invoice Stuck in Open Status

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Posted on by Community Member Microsoft Employee

There is one invoice from a vendor that has a credit memo fully applied to it. The balance due on the voucher is zero dollars. The voucher is still in open status and cannot be selected in the Edit Payables Check Batch window. When trying to select the voucher, it states that the document is fully applied. If a check were to actually be issued to the vendor for another voucher, the fully applied invoice and credit memo would move to history. If you are never going to issue another check to this vendor, how do you move the invoice and credit memo to history from open?

Deleting it from temp table PM20100 and running check links resolves the issue, but how would you move the invoice and credit memo to history within GP without having to use SQL? When an invoice is fully applied, the document is supposed to automatically be moved to history and it doesn't.

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soma 24,410 on at

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RE: Payables Invoice Stuck in Open Status

Also have a look on the below links.

community.dynamics.com/.../104884.aspx

http://intouchdynamicsgp.blogspot.in/2010/10/dynamics-gp-fully-applied-payments.html

Hope this helps!!!
soma 24,410 on at

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RE: Payables Invoice Stuck in Open Status

Removing it from table PM20100 will resolve your problem. Other than this you need to check some table records in GP.

Run the below query against your company database and attach the result.

SELECT * FROM PM20000 WHERE DOCNUMBR IN ('AAA','BBB')

SELECT * FROM PM10200 WHERE APFRDCNM = 'AAA' and APTODCNM = 'BBB'

First AAA replace with your Credit Memo Doc.number and BBB replace with you Invoice document number.