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Customer experience | Sales, Customer Insights,...
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Event issue: MS Teams Live-Event switches to normal Meeting while adding producers/presenters

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Posted on by

Hi all,

did anyone faced a similar issue while creating a webcast based on MS Teams? When I create a Live-Event, the calendar entry shows up in my Teams (with the proper icon below it):

pastedimage1616149468096v2.png

But once I add a producer or presenter, the format of the event switches to a normal meeting. Any idea how I could fix this?

Here´s how the event has been set up:

pastedimage1616149370018v1.png

Thank you for your help!

Simona

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  • Suggested answer
    ShravanSuri Profile Picture
    1,255 on at

    Hey Simona, this seems like a bug. Could you please open a support ticket so that our team can investigate what's happening?

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