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Microsoft Dynamics CRM (Archived)

Auto populate Owner to Lookup

Posted on by Microsoft Employee

Hi,

I have lookup to the contact on the custom entity.
I need to auto populate the default owner of the custom owner into contact lookup.

How to set the contact lookup value?

Thanks,

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Auto populate Owner to Lookup

    Hi Scott,

    I have created a new Business Rule and I'm unable to set the Contact lookup to Owner.

    BusRule.jpg

    Thanks,

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at
    RE: Auto populate Owner to Lookup

    Hi Rahul,

    Contact and owner/user are two different entities and you cannot populate them into each other. However, there is a work around:

    You will have to create a contact for each user

    Follow the steps below:

    Step 1: Create a contact lookup on user form

    Step 2: Create a workflow on user entity, on creation of user; create a contact with same name and email etc.

    Step 3: Create a workflow for your custom entity, on create; update the custom entity 'contact lookup'= owner (contact lookup)

  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 50,177 on at
    RE: Auto populate Owner to Lookup

    Hi,

    You can use a business rule to set the default value - www.microsoft.com/.../create-business-rules-and-recommendations-to-apply-logic-in-a-form.aspx

    The standard owner field is a lookup to a user and so it cannot be set to a contact.

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