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Activity Party's are missing for email entity

Posted on by 12
Hi All,
 
We have a strange issue that activity party are deleted automatically that means From and to fields on email entity are automatically deleted/removed and activitypartyid doesn't exist in database.
 
 
We have raised an MS ticket for this but if anyone of you faced this issue before, please suggest your answers
 
Here is the update we have found some system jobs were deleting the activity party records and job name : BurnDown_DeleteCustomActivityEntries

 
 
message : System.Data.SqlClient.SqlException: The DELETE statement conflicted with the REFERENCE constraint "FK_EmailBase_ActivityPointerBase". The conflict occurred in database "db_crmcoreemea_20231219_06354942_0a13", table "dbo.EmailBase", column 'ActivityId'.
The statement has been terminated. 
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