Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / GP Web Utility Unexpec...
Microsoft Dynamics GP (Archived)

GP Web Utility Unexpected Error

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

We've had this twice now and can't seem to figure out the cause.  Googling it turns up some suggestion about the GP Session Central Service but that is running along with all our other services and the IIS Application pools.  The issue is that when a user logs into our GP web utility they get the following error:

Unexpected Error

An unexpected error has occurred. Press the Sign-in button to reconnect to the application.
Correlation ID: 9cf24ace-9875-4d0c-a09c-b8e4bf2504bd

Any advice would be appreciated!  Thanks

*This post is locked for comments

  • Lance Koplin Profile Picture
    Lance Koplin on at
    RE: GP Web Utility Unexpected Error

    Did you find anything in the event viewer to help narrow down the cause of the issue. This error can be caused by a number of things, but a few things too look at would be.

    1. Did you use a domain account to run the Session Central and Session Services?

    2. Did you setup a domain security group to allow users to allow users access to web client during the installation?

    3. Make sure that your Web Client Group is not to many levels down in your OU.  This can cause the web client not to see the group causing this error.

  • Suggested answer
    soma Profile Picture
    soma 24,406 on at
    RE: GP Web Utility Unexpected Error

    Go the event viewer and check is there any brief error messages about the same and also check the below link as well.

    dynamicsthoughts.wordpress.com/.../how-to-solve-gp-2013-web-client-login-issue-on-client-machine

    Hope this helps!!!

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP Web Utility Unexpected Error

    That looks great - thank you so much.  I'll check it out.

  • Suggested answer
    keoma Profile Picture
    keoma 32,675 on at
    RE: GP Web Utility Unexpected Error

    follow:

    dynamicsgpblogster.blogspot.co.at/.../troubleshooting-microsoft-dynamics-gp_18.html

    www.fmtconsultants.com/.../issue-with-dynamics-gp-web-client-unable-to-log-into-the-gp-web-client-with-error-code-there-is-no-such-object-on-the-server

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP Web Utility Unexpected Error

    Nope its just the normal GP web interface

  • keoma Profile Picture
    keoma 32,675 on at
    RE: GP Web Utility Unexpected Error

    hi,

    i assume you talk about a web application developed by you using some webservices. if so, the error means that there is a problem with an assembly having a public key/guid 9cf24ace-9875-4d0c-a09c-b8e4bf2504bd. Maybe an exception handling is missing.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans