APROVAL WORKFLOW

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Posted on by Oluwseun Abati

Greetings,

Please is it possible to create a purchase order workflow that has multiple approvers based on the department selected. If user A selects department one on the purchase order, approval goes to Approver A, while if same user A selects department two on the purchase order, approval goes to Approver B

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Dynamics 365 Business Central

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Jainam M. Kothari 15,639 Super User 2025 Season 2 on at

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Hello,

Yes you can Create the Different "Workflow User Groups". And set the Approval based on "Approval Chain".

May this can help : https://learn.microsoft.com/en-us/dynamics365/business-central/walkthrough-setting-up-and-using-a-purchase-approval-workflow

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Kamal Khakhkhar 1,331 on at

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Hii there

if you have only 1 approval or have some amount authorised so you can set user in approval user setup as per user id-> approver id .

Also you can set purchase , sales amount approvel limit for user .

If you found answer please mark it answered.

Thank You.

Kamal Khakhkhar

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Valentin Castravet 31,505 Super User 2025 Season 2 on at

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In these cases, you would set up multiple approval workflows. Each workflow should include a condition to specify the department. For example, the first workflow would have a condition where the department is 'One' and route approvals through Approver Chain One. Similarly, the second workflow would apply to Department 'Two' and follow Approver Chain Two.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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YUN ZHU 95,748 Super User 2025 Season 2 on at

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Valentin's solution is the best.
I think if you want to make it simpler, you can also use Workflow User Group directly. Set these two users as approvers at the same level. They choose to approve their own orders.

More details: https://learn.microsoft.com/en-us/dynamics365/business-central/across-how-to-set-up-workflow-users?wt.mc_id=DX-MVP-5004336

Thanks

ZHU

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Ramesh Kumar 7,529 Super User 2025 Season 2 on at

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Yes, you can use the Workflow User Group, which is straightforward for updating the sequence. Additionally, you can leverage the out-of-the-box Power Automate.

Link https://learn.microsoft.com/en-ca/dynamics365/business-central/across-workflow

If this helped you, please check the box Does this answer your question?

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Khushbu Rajvi. 20,647 Super User 2025 Season 2 on at

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https://learn.microsoft.com/en-us/dynamics365/business-central/walkthrough-setting-up-and-using-a-purchase-approval-workflow

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Gerardo Rentería Ga... 25,373 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.

Dynamic Approvers in Power Automate

Best Regards
Gerardo

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Oluwseun Abati 82 on at

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Thank you very much for the responses.

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