We are setting up our in-house Dexterity application on a Citrix server. Once up and running, we will set up Dynamics as well.
However, we have come up with a problem. When a report is printed to the screen, it gives the option to send via email (standard Dexterity report). When we try to email the report, it asks for an email profile. However, the profile is already set up. If we print a report and save it as a pdf and then use the email function within Acrobat, no profile is asked for, which is what we expect.
Is there a configuration issue or an ini file setup we are missing which is causing it to always ask for a profile. There is only a single profile set up for the user. If it only asked once per user it wouldn't be a problem but it is asking for every report.
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