web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Question on Legacy Cap...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Question on Legacy Capacity model vs New Capacity Model

(0) ShareShare
ReportReport
Posted on by MikeC282 2,175

Hi all,

I have question. We are still on the old capacity model and to be honest it the old model with add-ons seems alot cheaper than the new capacity. Especially when data base add-ons are 40 dollars per gig per month. 

Question is if we add a few add-ons on the new capacity model can we use it simultaneously with the old model or will it move us instantly to the new model?

My preference is to have a hybrid at the moment.

Kind regards,

I have the same question (0)
  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar Microsoft Employee on at

    Hey Mike.

    This might be subject to review: depending on the number of user licenses and the number of environments, having legacy or having new storage model might be more beneficial.  However, you should be aware that upon renewal date the current Legacy subscriptions might not be able to renew, and you should purchase a new subscription, thus moving to the new storage model.

    From the documentation on docs.microsoft.com/.../capacity-storage, if you purchase one of the new three storage add-ons (Common data Service Database Capacity, Common Data Service Log Capacity, Common Data Service File Capacity), you're automatically transitioned to the new storage report, so you should also consider that on that point, you'll be on the new storage model.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 69 Most Valuable Professional

#2
ManoVerse Profile Picture

ManoVerse 60 Super User 2026 Season 1

#3
11manish Profile Picture

11manish 43

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans