30
Dynamics 365 on premises UCI only
9.0.15.9
1.3.163-200225
In only one of my environments lookup fields of two specific entities are being displayed as large icons or cards when displayed on any form.
when i click on the magnifying glass the lookups are displayed normally for a split second before turning into large boxes
Is this some sort of customization im not aware of?
Hello Ross Ben,
I haven't seen this issue in the past, but Unified Interface on Dynamics 365 Customer Engagement v9.0 on-premise is very limited and it has a lot of parity gaps or even issues that have been fixed online.
I'm curious as to why you would want to deploy it on-premise and not use the web client instead?
It's important that to consider that the web client on Dynamics 365 Customer Engagement on-premise is NOT deprecated.
This is specifically called out here:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/faqs-transition-unified-interface#how-does-this-move-impact-on-premises-customer-and-what-will-happen-when-the-web-client-is-deprecated-do-web-client-forms-become-unsupported
So the web client will still be supported for them, as long as their on-premise version is supported.
Support lifecycle for every product is detailed here: https://support.microsoft.com/en-us/lifecycle/search
Regarding this specific issue, I advise that you check with support:
https://mbs.microsoft.com/customersource/global/CRM/support/support-lifecycle/CRMSupport
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