web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Sign Up for Ask a Community Pro Today!
Introducing our New Video Series: Community Spotlight
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Integration Manager - ...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Integration Manager - Could not create connection to data source

(0) ShareShare
ReportReport
Posted on by JBurgess 74

A user is unable to run an integration (or preview the data) from a source database. Other users are able to run this without issue. I believe the ODBC is set up correctly, but the issue persists. Is there anything else I should check besides the ODBC? The ODBC is 32 bit and I'm able to test the connection successfully.

Here's the error:KHC_5F00_IMerror.png

"Could not create connection to datasource"

"attempt to open connection failed"

"the connection string property has not been initialized"

Categories:
Microsoft Dynamics GP
I have the same question (0)
  • Bill Campbell Profile Picture
    Bill Campbell 12 on at

    Is it possible that the source is in use?  What is the source?  File or database Table?

    Name of the ODBC - is it the same on all machines ?

    There are a number of possible issues.  Post more and the community will likely be better able to assist.

  • JBurgess Profile Picture
    JBurgess 74 on at

    Hey Bill,

    Yes, the ODBC is named the same on all workstations, and the source is a database, not a file.

    I've also confirmed the user is able to run the integration from another machine, just not a newly installed/set up one. Other users are able to run the integration as well. It seems to be an issue with this machine, not the integration or source itself from what I can tell.

    Jason

  • Suggested answer
    Justin Sutton Profile Picture
    Justin Sutton on at

    Hello JBurgess,

    I would check the ODBC driver versions. If some are updated past the "TLS 1.2" point, then they must all be.

    Basically if the drivers are past the version drivers in this article, then ALL of them need to be past this version:

    support.microsoft.com/.../kb3135244-tls-1-2-support-for-microsoft-sql-server-e4472ef8-90a9-13c1-e4d8-44aad198cdbe

  • JBurgess Profile Picture
    JBurgess 74 on at

    Thank you Justin!

    I'll work with their IT team to review this and let you know if this is indeed the issue.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Sign Up for Ask a Community Pro Today!
Introducing our New Video Series: Community Spotlight

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the December Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 629 Super User 2025 Season 2

#2
Abhilash Warrier Profile Picture

Abhilash Warrier 444 Super User 2025 Season 2

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 288 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans