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Dynamics 365 Community / Forums / Business Central forum / Unable to Edit in Excel
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Unable to Edit in Excel

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Posted on by AleAlonso 304
Hello, 
 
UAT and production environments have the same BC version and user has the same permissions in both environments. However, user is able to Edit in Excel in UAT, but when trying to do the same in production, they get this error message: "ADD-IN ERROR, you don't have permission to use this add-in. Contact your system administrator to request access"
 
Any ideas why?
 
Thanks
 
Alejandra
Categories:
Integration with Teams, Excel, Outlook
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 69,933 Super User 2024 Season 2 on at
    Unable to Edit in Excel
    Hi, hope the following helps as well.
    Dynamics 365 Business Central: How to allow Edit in Excel but not Open in Excel (Prohibit the use of Open in Excel)
    Dynamics 365 Business Central: How to allow Open in Excel but not Edit in Excel (Prohibit the use of Edit in Excel)
     
    Thanks.
    ZHU
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 1,735 on at
    Unable to Edit in Excel
    Yes, it seems to be a permission issue. Set Excel edit permissions for the user and check for differences in Add-In permissions or configurations between UAT and production. Ensure the Add-In is correctly deployed and configured in production.
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,152 Super User 2024 Season 2 on at
    Unable to Edit in Excel
    looks like a permission issue, try to add permission to the user.
  • Mustafa Omerbegović Profile Picture
    Mustafa Omerbegović 952 on at
    Unable to Edit in Excel
    Hello,
     
    in addition, newer BC versions have permission sets for EDIT IN EXCEL.
    You can try to add permission sets to users and then try to edit in excel.
     
     
    Greetings
  • gdrenteria Profile Picture
    gdrenteria 9,635 Most Valuable Professional on at
    Unable to Edit in Excel

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