Dynamics Community Forum Thread Details

Displaying record in Teams using the Dynamics 365 app broken

Posting the same topic from the PowerApps forum in case anyone here knows.

We have built an integration with a Model Driven App, PowerAutomate flows and Teams that adds the Dynamics 365 app to a team, then adds and displays a specific record inside a tab. It has worked great so far, but today loading it fails with an "Oops, We can't load this right now. Try again later." error, and this in the browser console:

AADSTS65001: The user or administrator has not consented to use the application with ID '44a02aaa-7145-4925-9dcd-79e6e1b94eff' named 'Microsoft Dynamics 365 Apps Integration'. Send an interactive authorization request for this user and resource.

The application it references isn't mentioned anywhere I can find on the web, except for a single Github page listing all the Microsoft Enterprise Apps, and I can find the app in the Enterprise Applications in AzureAD.

This has worked great for a year and a half now, and just suddenly broke, as far as we can tell today. We've deployed this over multiple clients, and thousands of teams, and is a big problem, even if we find a different way to show the app.

Also, the same error is happening for plain Dynamics 365 apps, if you add the app manually, and add a record that you want to show, the same error occurs. Which means that the default MS supplied Teams integration is also broken.

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