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Suggested answer

Not able to print/preview posted sales invoice

Posted on by 5

Hi,

I am getting below error while printing posted sales invoice reports. I am using BC cloud sandbox 21.0.46256.46853

Error:
An item with the same key has already been added.

Internal session ID:
30fdc708-1dc8-4ef6-8cd9-49c4822294bf

Application Insights session ID:
13edcb82-960b-417c-8a25-d785201898ef

Client activity id:
3115e598-b1af-4405-847f-c2844dfef37a

Time stamp on error:
2022-11-07T07:35:15.4011225Z

AL call stack:
"Universal Printer Setup"(CodeUnit 2750).SetUniversalPrinter line 34 - Universal Print Integration by Microsoft
"Reporting Triggers"(CodeUnit 2000000005).SetupPrinters(Event) line 2
"Report Selections"(Table 77).PrintDocumentsWithCheckDialogCommon line 33 - Base Application by Microsoft
"Report Selections"(Table 77).PrintWithDialogForCust line 8 - Base Application by Microsoft
"Document Sending Profile"(Table 60).SendToPrinter line 9 - Base Application by Microsoft
"Document Sending Profile"(Table 60).TrySendToPrinter line 13 - Base Application by Microsoft
"Sales Invoice Header"(Table 112).PrintRecords line 9 - Base Application by Microsoft
"Posted Sales Invoices"(Page 143)."Print - OnAction"(Trigger) line 6 - Base Application by Microsoft

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Not able to print/preview posted sales invoice

    Ok, Remove the printer setup and then try again. if then it does not resolve consult with Microsoft to raise a ticket.

    Thanks.

  • RE: Not able to print/preview posted sales invoice

    Hi Nitin,

    Tried already, the same error while selecting printer management, its not opening the page itself.

  • Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Not able to print/preview posted sales invoice

    Can you please undo your Printer setup and then try again?

    Thanks.

  • RE: Not able to print/preview posted sales invoice

    Hi Nitin,

    Thanks for the reply, the above links shows me solution for On premise databases. But i need solution for cloud environment.

    Also i have uninstall the extension and tried for standard report, the same issue appears.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at

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