RMS Head Quarters Manager Hangs

(0) Share

Report

Posted on by inspectorg

We are using version 2.0.0116 of HQManager and when we try to add a new matrix item it can take 3-4 mins for the first screen to appear. Anyone else run into this? The CPU utilization for HQmanager.exe process goes to 50% and stays there until the screen comes up.

Thanks,

Bruce

*This post is locked for comments

I have the same question (0)

All responses (4)

Answers (0)

Community Member on at

Like (0)

Report

RE: RMS Head Quarters Manager Hangs

how do we rebuild the database? please advise...

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: RMS Head Quarters Manager Hangs

Hello Bruce,

Did you try upgrading your system to SP3?

Is so, were there any changes to the issue?

Thank you,

Scott Wardzinski

Microsoft Dynamics RMS & POS Support Engineer

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: RMS Head Quarters Manager Hangs

Can you update the HQ Manager to 2.0.0126 (SP3 I believe) and see how it goes?

Was this reply helpful? Yes No
Suggested answer

raelhefn on at

Like (0)

Report

RE: RMS Head Quarters Manager Hangs

check your database indexes try to rebuild it from HQ administrator.

Was this reply helpful? Yes No