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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Customize Insights Tab
Customer experience | Sales, Customer Insights,...
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Customize Insights Tab

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Posted on by Thomas Fialek 248

Hi there,

I have a really simple question, but I couldn't find any information.

Is it possible to remove or hide areas from the insights tab? Let's say I want to keep "Overview" and "Submission" for the marketing form insights, but hide or remove "Visits".

pastedimage1625082909922v1.png

When I open the marketing form form, I only see a section with the insights but there is absolutely nothing I can customize.

pastedimage1625083101413v2.png

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at

    Hi Thomas,

    Unfortunately, the items in the Insights tab cannot be customized.

    You can post your proposal in Ideas forum so that others can vote for it to drive it to be improved.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Thomas Fialek Profile Picture
    Thomas Fialek 248 on at

    Would be possible with a script?

  • Verified answer
    Nya Profile Picture
    Nya 29,060 on at

    Hi,

    As you can see in the following screenshot, the Insights form is a whole that cannot be split up and edited.

     pastedimage1625189624750v1.png

    It is also difficult to get a widget and choose to hide or show it through JS.

    I answered a similar question a few months ago when I also tried using JS.

    (+) Dynamics Marketing Insight-Tab - Dynamics 365 Marketing Forum Community Forum

    At least I have not succeeded in modifying it, nor have I found any successful cases.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Thomas Fialek Profile Picture
    Thomas Fialek 248 on at

    That's really unfortunate, we have a customer that has a strict compliance when it comes to personalized behavioral data.

    Some components of the insights tab are allowed, others are not. It is a shame that we have to remove all of it.

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