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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Create a sales quotati...
Microsoft Dynamics AX (Archived)

Create a sales quotation from a Customer.

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Posted on by Community Member

Hi,

I would like to create a sales quotation from a customer.

I can do this with my administrator account but users can't and I can't find how to add this button.

I can't find out wich role or privilege it is refer to.

Thanks for your help.

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  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,278 Super User 2026 Season 1 on at
    Hi Marius15,
    Check if you have the menu item SalesCreateQuotation with permissions in your role. It is part of the Maintain sales quotation details privilege.
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Can you check that your user has one of the following roles/duties/privileges assigned

    Object type Label
    Role Project manager
    Role Retail service
    Role Retail store manager
    Role Sales clerk
    Role Sales manager
    Role Sales representative
    Duty Maintain project quotation
    Duty Maintain quotation
    Duty Inquire into quotation progress
    Privilege Maintain project quotation details
    Privilege View project quotation details
    Privilege Maintain sales quotation details
    Privilege View sales quotation details

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Hi,

    Thank you for your answers.

    I will give you a feed back next week.

    Kind regards,

    Marius

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