metrics are not available because the microsoft office chart control is missing

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Posted on by mohamed elkady

365

script error

metrics not available ????????????? i use microsoft office 2010

give me the solution plzzz

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Richard Wheeler 75,848 Moderator on at

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Re: metrics are not available because the microsoft office chart control is missing

Download and install Office Web Components 2003.

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Ian Grieve 22,784 on at

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Re: metrics are not available because the microsoft office chart control is missing

As Richard says you need to download and install the Microsoft Office 2003 Web Components addin.

You can download it here

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mohamed elkady 365 on at

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Re: metrics are not available because the microsoft office chart control is missing

i downloaded it then i installed

but is still not working ... so what can i do ?????

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mohamed elkady 365 on at

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Re: metrics are not available because the microsoft office chart control is missing

is the prop with office 2010 not compatible

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Ian Grieve 22,784 on at

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Re: metrics are not available because the microsoft office chart control is missing

Office 2010 is not the problem; I run Office 2010 along with GP and have the 2003 Web Components installed.

Is there an error displayed where the Metrics should be?

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mohamed elkady 365 on at

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Re: metrics are not available because the microsoft office chart control is missing

may be the prop in he widows somthing went wrong .. i don't know i 'll try windows 7 then i will check may be the reason is xp

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Community Member on at

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Re: metrics are not available because the microsoft office chart control is missing

There is no other option for your case other than the Office it self and the Office Web Components (OWC), if you installed OWC11 and restarted with the same issue, reinstall the office and reinstall the OWC11, make sure that you are installing the OWC from the following location, keeping in mind that no matter your office version was, OWC11 for office 2003 will fix mentioned error:

www.microsoft.com/.../details.aspx

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Richard Wheeler 75,848 Moderator on at

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Re: metrics are not available because the microsoft office chart control is missing

Please make sure you are logged in as someone with full admin rights to the local drive and insrtall OWC 2003 last. Launch GP while still logged in with admin rights and the metrics will be there. After that you will be able to lg in as any user and the metrics will be there.

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Daniife25 5 on at

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RE: metrics are not available because the microsoft office chart control is missing

It worked for me!! thank you

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