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Microsoft Dynamics GP (Archived)

Dynamics GP2015-Payroll-Year End-get/change operation on table 'SY_Error_Messages_MSTR cannot find the table

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Posted on by 500

Initially experienced system hanging at 29% completion of W-2 wage file when running in a terminal server environment. (Actually ran this two different times of day...one was overnight). Literally was taking about 8-10 mins per W-2 to produce and they will have approx. 9,800 W-2's

GP wasn't loaded on the GP SQL Server, so we loaded it there today without loading any customizations, 3rd party products, modified forms or windows...just the regular basic GP2015 installation just to see if we could get the W-2 file to create.

After installing and running the process again, it seemed to be working...made it all the way up to 55% and then completely stopped with the following error message:

"A get/change operation on table 'SY_Error_Messages_MSTR" cannot find the table."

when clicking on "More Info" button, it said this:
"[MICROSFT][SQL Server Native Client 11.0][SQL Server]Invalid object name 'SY01700'."

I ran a query on the Dynamics database for the SY01700 table and confirmed that it in fact does exist and visually appears to be ok.

Your help is greatly appreciated.

NHS-2015-W_2D00_2-Year-End-Process-Error-Message.png

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  • Buffy Riegler Profile Picture
    175 on at
    RE: Dynamics GP2015-Payroll-Year End-get/change operation on table 'SY_Error_Messages_MSTR cannot find the table

    Jeff,

    Were you able to resolve this?  I have a large new install running.  I imported all of the 2015 checks and need to run the year end file but I receive the same error you described about 15 minutes into the process.  There's over 25,000 w2's.  The file is 28% complete when the error occurs.  I have changed the remote query timeout to 0 so there is not time out.   We are running GP 2015 R2

    Thanks!

  • Suggested answer
    KirkLivermont Profile Picture
    5,985 on at
    RE: Dynamics GP2015-Payroll-Year End-get/change operation on table 'SY_Error_Messages_MSTR cannot find the table

    Hi Jeff,

    What does the SQL timeout setting look like? It sounds like the server might be dropping your connection.

    Regards,

    Kirk

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