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Customer experience | Sales, Customer Insights,...
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Change solution administrator to re-activate workflows and change record ownership

Posted on by 5

Hello,

What is the best practice to change the administrator/owner of the D365 Marketing solution? The person that originally installed the solution left and the user account is now inactive. This leads to disabled workflows and most of the configuration records are still assigned to this account.

Thanks!

  • Suggested answer
    Steve Zhao2 Profile Picture
    Steve Zhao2 on at
    RE: Change solution administrator to re-activate workflows and change record ownership

    Hi 

    You could use Advanced Find to assign the workflows to another user. Please check the following blog:

    How to bulk change owner of Workflows and Power Automate flows using advanced find in Dynamics 365 | by Fredrik Engseth | Medium

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