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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Change solution admini...
Customer experience | Sales, Customer Insights,...
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Change solution administrator to re-activate workflows and change record ownership

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Posted on by MMR-DEV 5

Hello,

What is the best practice to change the administrator/owner of the D365 Marketing solution? The person that originally installed the solution left and the user account is now inactive. This leads to disabled workflows and most of the configuration records are still assigned to this account.

Thanks!

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  • Suggested answer
    Steve Zhao2 Profile Picture
    Steve Zhao2 Microsoft Employee on at

    Hi 

    You could use Advanced Find to assign the workflows to another user. Please check the following blog:

    How to bulk change owner of Workflows and Power Automate flows using advanced find in Dynamics 365 | by Fredrik Engseth | Medium

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