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Early payment term discount not registering for SEPA Direct Debit payments

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Posted on by Fie

Hi,

The SEPA Direct Debit is set up and working in our system but the payment term discount field is not registering in the bank file.

The field works for normal sales and invoicing (e.g., 3% discount if paid within 8 days) but even though the payment term is set up for a direct debit transfer with this discount field filled out, the discount is not registered properly. Is there something I can do to fix it?

Thank you in advance!

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Dynamics 365 Business Central

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Fie,

I checked looking to see if their is a bug noted at Microsoft but could not find anything. I highly suggest you contact your Partner to submit a ticket to Microsoft about this issue. They will address and resolve.

Thanks,

Steve

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Fie 5 on at

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Hi Steve,

Thanks for the reply.

Sorry, I should have added that we are in the process of setting up the SEPA Direct Debit and have been testing it successfully so I believe it is something in the setup that is missing. Not that it suddenly stopped working. If you have any suggestions for this it would be much appreciated.

Thank you in advance.

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Fie,

OK, my first guess is that it is a bug or the Data Exchange is missing a field directing the terms. I am more inclined to put a Support ticket with Microsoft. I have not done a SEPA before but did read the setups and you did setup the Terms correctly.

Thanks,

Steve

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Dallefeld 211 User Group Leader on at

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Regular discounts require the document type to be 'payment', could your issue be that easy?

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Almtop 5 on at

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I would like to know if you have already an answer for this. I exprience the same problem

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Dallefeld 211 User Group Leader on at

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Please make sure that the Direct Debit is coming in as a document type of Payment. If the document type is not specifically Payment, discounts will not calculate.

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Anthony Klarenbeek on at

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Can you tell me where I can set that up?

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Grace Valentine on at

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Hi

I am experiencing the same issue. The document type is payment but the discount appears to be added to the customer account after the DD collection is processed. Did you find a solution for this?

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