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Microsoft Dynamics CRM (Archived)

field service

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Posted on by Microsoft Employee

here is my login setting 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: field service

    thanks everybody

    issue has been solved :)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: field service

    do u think page is not opening due miss configuration with field service or resco mobilecrm

    ?

  • antc Profile Picture
    antc 2,909 on at
    RE: field service

    I would spin up a crm online demo and run through it, takes about 30 minutes to setup and configure field service in total. Then you will see what you are missing.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: field service

    Resco-MobileCRM-configuration.PNGyes my dear i may doesn't need it because it is already configured but i still need the next tab which is field service mobile it not showing neither fs mobile nor fs configuration

    i should download the field service woodford project in fs mobile tab isn't it ?

    i think and doubting by some validation property needed to be configured to yes or enable to get that page displayed ! or what do u think?

    even if access the Resco MobileCRM Woodford configuration page can't be displayed .

  • Suggested answer
    antc Profile Picture
    antc 2,909 on at
    RE: field service

    The only other page you need to get to is the Woodford configuration to enter Google API key but even this can be done through web resource as mentioned in the guide.

    3757.7.PNG

  • antc Profile Picture
    antc 2,909 on at
    RE: field service

    But the field service configuration is only the two links I posted earlier and the ID's so this shouldn't affect you as you don't need it as you have it all configured and published.

    78720.1.PNG

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: field service

    that was a try for changing for older version i ve seen before as an issue

    but just now u remind me and treid it is published successfully and in 10 mins ago published is true but again it doesn't open the field service configuration :(

    i am not getting stuck on login with MobileCRM Woodford where u show in picture from crm

    from here it working and getting access to the project customization and published fine

    but we are faceing that message again when we try to open field service configuration .

    May i am not lucky and to struggle in sometimes thanks for ur time to rep antc

    any other idea much appreciate :)

  • antc Profile Picture
    antc 2,909 on at
    RE: field service

    So you have this:

    2451.10.PNG

    Are you saying it gets stuck here:

    2451.10.PNG

    If not have you published the correct version:

    6175.11.PNG

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: field service

    according to that link i have passed all only the steps for fieldservice configuration is still there bro which is installing that project in the field service configuration?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: field service

    exactly i can get here but from crm  MobileCRM Woodford itself , however from desktop it stucked .

    on mobile app it is working and syncing but whenever i tried to access a booking it will say a message Cannot access bookings because the default project woodford is not installed . to install project , navigate to the field service solution and download the dynamics 365 template .

    i am fighting  for that step long time till this moment  , but we may almost there ..

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