web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics AX (Archived) The order could not be...

Microsoft Dynamics AX (Archived)

The order could not be saved at this time

(0) Share

Report

Report

Posted on by Faiqa Khushi

915

Hi,

In POS when I try to pay cash customer order it gives below message

3386.POS-error.jpg

Later when I checked event viewer I have got this details:

POSApp.CustomerOrderRecovery(): The order could not be saved at this time.Field 'Invoice' must be filled in.
Update has been canceled.

can someone please help on this ?

*This post is locked for comments

I have the same question (0)

All responses Img

All responses (3)

Answers Img

Answers (1)

Suggested answer

sumit0417 2,890 on at

Like (0)

Report
Copy link

Link copied!

Make sure the Invoice number sequence is continuous in AX.

Was this reply helpful? Yes No
Faiqa Khushi 915 on at

Like (0)

Report
Copy link

Link copied!

Hello Sumit,

I am new to Retail and still learning , can you please guide me from where I should check invoice number sequence in Retail ?

Was this reply helpful? Yes No
Verified answer

Faiqa Khushi 915 on at

Like (0)

Report
Copy link

Link copied!

i am able to fix this as there was customized field invoice id in SalesTable which was causing issue.

Was this reply helpful? Yes No

Helpful resources

Quick Links

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1

#2

Alexey Lekanov 2

#2

Henrik Nordlöf 2 User Group Leader

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans