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Microsoft Dynamics CRM (Archived)

Trying to install Microsoft Dynamics 4.0 on Windows server 2008

Posted on by Microsoft Employee

Trying to install Microsoft Dynamics 4.0 on Windows server 2008. Getting following error messages. How do I get to install on Windows server 2008

CRMSetup-Required-components.jpg

Dynamics4Error.jpg

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Trying to install Microsoft Dynamics 4.0 on Windows server 2008

    Thanks! We were able to fix this issue by using a new installer, not the one on MS Website

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Trying to install Microsoft Dynamics 4.0 on Windows server 2008

    Just wanted to update. After some tense moments and trying probably all permutations and combinations.  I was able to proceed with the installation using another setup file. The one that Microsoft provides in their website does not work (amazed at how the files that are not working on their website, is still there).

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Trying to install Microsoft Dynamics 4.0 on Windows server 2008

    Thanks!! tried the required libraries. But the setup is stalling. The log file records the URL its trying to fetch the libraries from, but its not able to. Here is the log details.

    11:43:41| Info| Requesting download of Microsoft Visual C++ Runtime installer from go.microsoft.com/fwlink;clcid=0x409.

    11:43:41| Info| Requesting download of Microsoft SQL Reporting Service Report Viewer Control installer from go.microsoft.com/fwlink;clcid=0x409.

    11:43:42| Error| Microsoft Visual C++ Runtime did not download successfully. To try again, click Install.

    11:44:49| Error| Microsoft Visual C++ Runtime did not download successfully. To try again, click Install., Error, OK

    11:44:49| Info| InputResult: OK

    11:44:49| Error| Microsoft SQL Reporting Service Report Viewer Control did not download successfully. To try again, click Install.

    11:44:50| Error| Microsoft SQL Reporting Service Report Viewer Control did not download successfully. To try again, click Install., Error, OK

    11:44:50| Info| InputResult: OK

    11:47:02| Info| Do you really want to cancel out of Setup?, Question, Yes|No

    11:47:02| Info| InputResult: Yes

    When I try to fetch the library directly from  go.microsoft.com/fwlink;clcid=0x409 not able to find it.  The setup stalls and is not able to proceed. Any way we can change the setup option?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Trying to install Microsoft Dynamics 4.0 on Windows server 2008

    Thanks Radu, yes I tried manually installing.  VC++ running time minimum version is 11.0.  When, I check the error logs. It just says "Requesting download of Microsoft Visual C++ Runtime installer from......."

    When I search in the  I get the link support.microsoft.com/.../the-latest-supported-visual-c-downloads it has all the run time packages. 

    Which one do you think I should install?

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: Trying to install Microsoft Dynamics 4.0 on Windows server 2008

    Hi partner,
    AMD64 is the name for the 64-bit instruction set the x64 Windows is runs on. It just happens to be AMD who invented the 64-bit x86 instruction set, which Intel copied later on.
    You could see more details in Wikipedia.
    https://en.wikipedia.org/wiki/X86-64

    So you can download this software and install it.

    Hope it helps

    Best Regards

    Leo

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Trying to install Microsoft Dynamics 4.0 on Windows server 2008

    or is it 64 bit architecture

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Trying to install Microsoft Dynamics 4.0 on Windows server 2008

    Hi Leo, 

    Quick question. Mine is a 64bit Intel Xeon processor (Virtualized). I am downloading it from 

    https://www.microsoft.com/en-us/download/details.aspx?id=12005

    I only see the 32 bit option of the software. Other one  that is mentioned DynamicsCRMServer_1033_amd64.exe, I guess this for AMD processor. Kindly clarify.

    Regards

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: Trying to install Microsoft Dynamics 4.0 on Windows server 2008

    Hi partner,

    According to your screenshot, I judged that your problem should be caused by the inability of Microsoft Visual C++ Runtime package to download and install.

    Both MS Dynamics CRM 2011 and Dynamics 4.0 all need Microsoft Visual C++ Runtime package module.

    So you could try to download and install  Microsoft Visual C++ Runtime package through the link I provided and see if the issue still exists.

    Best Regards

    Leo

  • Suggested answer
    Radu Chiribelea Profile Picture
    Radu Chiribelea 6,667 on at
    RE: Trying to install Microsoft Dynamics 4.0 on Windows server 2008

    Hi - I think there is in issue with the Visual C++ Runtime package. If you try to install it upfront and don't let the CRM installer patch it for you does it work? What I suspect happens the CRM installer (since it is an old build) package tries to grab the Visual C++ Runtime from a location that is no longer available - hence you get the exception.

    I'd suggest you check the requirements and see what build you need and then download it from the internet and install it manually. Afterwards run the CRM installation.

    Hope this helps,

    Radu

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Trying to install Microsoft Dynamics 4.0 on Windows server 2008

    Thanks! I am not trying to install MS Dynamics CRM 2011, trying to install Dynamics 4.0 on Windows Server 2008 R2. This is a lab environment. I am trying to fix this.

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